1. Describe the SPSS result in table 2.
2. Why there is significant difference of ratings between hotels during peak season and low season?
3. Any recommendations that can help eliminate difference between peak season and low season?.
Table 2.The Results of different season analysis of 5 hotels.（mean±SD）
Name Peak season Low season T P
Wedgewood Hotel & Spa 4.86±0.47 4.89±0.43 -0.716 0.474
Fairmont Pacific Rim 4.79±0.50 4.69±0.73 1.766 0.078
Rosewood Hotel Georgia 4.76±0.63 4.81±0.60 -0.721 0.471
Shangri-La Hotel 4.73±0.67 4.79±0.60 -0.583 0.56
Four Seasons Hotel Vancouver 4.50±0.89 4.57±0.82 -1.274 0.203
F 14.192 9.453
P **＜0.001 **＜0.001
**P＜0.05
