Systems and Operations Management – Analyse the Competitiveness of Operations Management

Assignment type: REPORT
Module : Systems and Operations Management
Assignment title: Systems and Operations Management – Analyse the Competitiveness of Operations Management

Harvard Referencing- The Harvard Referencing System must be used. The Wikipedia website must not be referenced in your work.

Your Task
You are employed as an Operations Manager in a medium-sized manufacturing company. The company has been in operation for the past few years but the company is still facing some major problems. As the new Operations Manager, you are required to put forward a proposal to the Managing Director on how to overcome the major problems and to improve the overall productivity. Your report should draw on relevant strategies / theories and show a good understanding of operations management and business growth.
Task 1
Critically evaluate the role of five performance objectives of operations management (quality, speed, dependability, flexibility and cost) to describe the operations strategy, Product and Service design, Process Design, Planning and control, Innovation and improvement, Supply Chain and Quality management of the particular organisation.
(This provides evidence for LO1, LO3, LO4) 40%
Task 2
Critically analyse the integration of an Information System to determine Organizational Boundaries: Vertical Integration and Outsourcing, Designing and Managing Operating Networks and Creating a competitive advantage through New Process Development for the particular organisation
(This provides evidence for LO2, LO3, LO4) 40%
Task3
Consider relevant emerging technologies in the chosen industry and describe how the use of them will create effective and efficient Job design which will help the organisation to develop a motivational approach in the employees and will help to contribute towards the satisfaction of performance objectives.
(This provides evidence for LO5) 20%

Learning Outcomes
Knowledge and Understanding
?LO1
?Critically appraise ways in which the operations and Information Systems functions contribute to an organisation’s competitiveness and strategic direction.
LO2
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Synthesise and evaluate complex information on IT related issues.
LO3
Identify and justify the information required to establish and implement effective operational decisions, with particular reference to change management.
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LO4
?Describe and critically assess organisations from systems, information and business process perspective.

LO5
Appreciate how key organisational behaviour concepts such as structure, motivation, culture and work groups & teams impact on and influence the role of people within the broad operations of the organisation.

Guidelines
Please read all questions and information provided carefully. Answer should be made in appropriate length keeping in view the requirement of each question and total word counts allowed.
In addition, your assignment should demonstrate the following qualities:
A critical appreciation of relevant literature and its use to support argument, substantiate calculations and other aspects of the assignment.
Taking ownership of the content, being prepared to debate and argue a personal position, and providing evidence of evaluative skills. A submission made up of extracts from published sources which is descriptive or simply just theoretical regurgitation is not acceptable. Your submission must have interpretation and consideration of the challenges and issues of taking theory into practice.
Logical flow of ideas and treatment; appropriate selection of real world factors related to the companies under scrutiny.
Evidence of additional personal research, and the ability to analyse material from a variety of appropriate relevant perspectives.
Presentation, structure, appropriateness of methodology, breaking into section headings/subheadings, tidiness.
Marks will be awarded for proper referencing and originality of work. Also note that plagiarism is a serious offence and your submission will be electronically checked.
Your report must be handed in electronically no later than given date of submission.
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