Teaching and training in Healthcare
Full Answer Section
- Use role-playing: I can use role-playing to give adult learners the opportunity to practice the skills they learn. This will help them to develop their skills and to feel more confident in their ability to handle difficult situations.
Sample Solution
Need for Training: One of the needs for training in my organization is to improve the skills of our customer service representatives. Our customer service representatives are often faced with difficult and challenging situations, and they need to be able to handle these situations effectively. Ways to Present Information to Adult Learners: There are two ways that I can present this information to adult learners:- Use case studies: I can use case studies to illustrate the challenges that our customer service representatives face. This will help adult learners to understand the real-world context of the training and to see how the skills they learn can be applied in the workplace.