TERCAP Proposal

    Determine strategies that minimize legal risks in nursing practice related to negligence and malpractice. Scenario The Board of Nursing in your state has decided to utilize a tool developed by the National Council of State Boards of Nursing called the Taxonomy of Error, Root Cause Analysis Practice- Responsibility (TERCAP). Your nurse manager has provided you with a summary of the completed TERCAP report by your Board of Nursing’s Disciplinary Action Committee. She has asked you to review this summary and to develop a proposal of suggestions for continuing education topics on ways to minimize legal risks for your hospital’s practicing nurses. The nurse educators will develop an education series based upon your recommendations. Instructions Prepare a proposal based on the summary of the TERCAP with recommendations and suggestions on minimizing legal risks that: Part One – Review summary of completed TERCAP report below. A patient, aged 54, admitted for back surgery secondary to compressed vertebrae and intense pain. The difficulty with pain management has caused the patient some depression and insomnia over the last month. During her first post-operative day, the patient fell attempting to go from the bed to the bathroom without assistance. Her injury was serious and involved significant harm requiring two additional days of hospitalization and an addition six weeks of physical therapy. A review of the case determined that her assigned nurse on night shift was an RN (age 24) with nine months of experience in this unit. This was her third 12 hours shift in a row, and she was 29 weeks pregnant. There were 28 beds occupied with only two RNs and one patient technician, due to one vacancy and a call-in for illness. This community facility has experienced a turnover rate of 12% in the last year (community average of 4.5%), and has a high number of new graduates working on medical surgical units, particularly on the 7 pm- 7 am shift. A review of the chart showed that the patient had been advised by the out-going nurse, who admitted her to the unit post-operatively, that she needed to ask for assistance with toileting for at least the next 24 hours due to the extensive back surgery and post-anesthesia response and pain medication. The RN coming on shift had received bedside shift report at 7 pm and noted the patient sleeping, so the issue of patient assistance was not repeated. She checked on her again at 8 pm and administered the requested prn medication (morphine) for pain. She was busy with other patients and did not see the patient again until the patient fell at 9:51 pm. The patient reported that she did not recall having been instructed to ask for assistance, as she was very groggy from the anesthesia. She stated that she had pushed the nurse call button for assistance and “no one came.” There was no clerical support at the nursing station and the three staff members had been very busy with patients, so this statement could not be substantiated. The risk manager found that the RN had not followed nursing policy for patient assessment 20 minutes after receiving pain medication, and had not done the recommended hourly rounding on the patient to assess for the need for elimination, pain, and patient comfort. The note in the chart indicated only that the patient requested pain medication, but did not provide specific nursing assessment details or comment that the patient had received the same dosage of morphine two hours earlier. Part Two – Factors and Actions o Discusses the factors that contributed to event and how these factors could be addressed to minimize legal risks. o Situational factors o Nursing factors o Human factors o Organizational factors o Explains whether the nurse was negligent or did her actions reach the level of malpractice and support your reasoning with research. o Determines what options the nursing board had regarding this nurse’s license to practice nursing. o Describes your reasoning for what action would you recommend (warning, probation, revocation of license) if you were on the disciplinary committee of your Board of Nursing. o Explains how the level of nursing behavior relates to your proposed recommendation on licensure.

Sample Solution

       

Part One: Review of TERCAP Report Summary

The TERCAP report outlines a case involving a patient fall post-surgery due to inadequate nursing care. Key factors contributing to the incident include:

  • Understaffing: Two RNs for 28 patients, exacerbated by a vacancy and staff call-in.
  • New Graduate Nurse: The inexperienced nurse was assigned a high-risk patient load.
  • Overworked Nurse: The nurse worked three consecutive 12-hour shifts while 29 weeks pregnant.

Full Answer Section

       
  • Ineffective Communication: Lack of clear and consistent communication regarding patient care needs.
  • Breaches in Nursing Standards: Failure to conduct hourly rounding and perform a comprehensive patient assessment post-medication administration.
These factors highlight systemic issues within the organization as well as individual nurse performance concerns. Part Two: Factors and Actions Factors Contributing to the Event
  • Situational Factors: High patient acuity, understaffing, and inadequate clerical support created a challenging environment for nurses.
  • Nursing Factors: The inexperienced nurse's judgment was impaired by fatigue and the overwhelming workload.
  • Human Factors: The nurse's failure to adhere to nursing standards and protocols contributed to the incident.
  • Organizational Factors: High turnover rates, inadequate staffing levels, and a lack of support systems contributed to the overall problem.
Negligence or Malpractice Negligence occurs when a nurse fails to meet the standard of care, resulting in harm to the patient. Malpractice is a type of negligence that involves professional misconduct. In this case, the nurse's failure to adhere to nursing standards of care, such as hourly rounding and post-medication assessment, constitutes negligence. However, whether this rises to the level of malpractice would depend on the specific state's laws and regulations governing nursing practice. Nursing Board Options The nursing board has several options for disciplinary action, including:
  • Warning: A formal reprimand without license restrictions.
  • Probation: Placing the nurse on probation with specific conditions, such as additional education or supervision.
  • License Suspension: Temporarily revoking the nurse's license for a specified period.
  • License Revocation: Permanently revoking the nurse's license to practice.
Recommended Action Given the circumstances, a probationary period with mandatory continuing education on patient safety, time management, and delegation would be appropriate. This action would allow the nurse to continue practicing while addressing the identified deficiencies. Rationale While the nurse's actions were substandard, the contributing factors of understaffing and high patient acuity must also be considered. A probationary period with mandatory education would provide an opportunity for the nurse to improve her practice while protecting the public. Revocation of the license would be excessive, given the absence of a history of disciplinary action. Recommendations for Continuing Education To minimize legal risks for practicing nurses, the following continuing education topics are recommended:
  • Patient Safety and Fall Prevention: Emphasize the importance of hourly rounding, patient assessment, and fall prevention strategies.
  • Time Management and Prioritization: Teach nurses how to effectively manage their workload and prioritize patient care tasks.
  • Delegation and Supervision: Provide education on appropriate delegation of tasks and effective supervision of unlicensed assistive personnel.
  • Communication and Collaboration: Enhance communication skills among nurses and other healthcare team members.
  • Legal and Ethical Issues in Nursing: Discuss the legal and ethical implications of nursing practice, including negligence and malpractice.
By addressing these areas, the hospital can improve patient safety, reduce the risk of legal action, and enhance the overall quality of care.  

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