Read Chapter 1: The Nature of Conflict
Follow the instructions to complete this assignment:
- Think about the conflicts you have had with others in the past year. For the most part, did you take a positional or an interest-based approach to addressing them? Was your tendency to avoid, accommodate, compete, compromise or collaborate? Were you satisfied with the outcomes of these conflicts?
- If you were not satisfied with the way these conflicts were resolved, think about how they might have turned out differently had you taken a more interest-based, collaborative approach to resolving them.
- Write down the specific behaviors and skills you think you need to develop to be a better conflict manager. Further, write down your vision of a successful resolution to a conflict in general. Carry forward these thoughts and ideas as you read the remainder of the text and engage in the activities of the course.
Write an essay response.