THE IMPACT OF TQM ON PERFORMANCE

IMAPCT OF TQM ON PERFORMANCE

Project description
THE IMPACT OF TQM ON PERFORMANCE
THEORETICAL FRAMEWORK

INDEPENDENT VARIABLES:
TQM: Top Management Commitment, Strategic Planning, Customer Focus, Training & Learning, Process Focus, Employee Involvement, Management by Fact, Continuous Improvement, Rewards & Recognition

MODERATING:
1- QUALITY CULTURE
2- KNOWLEDGE MANAGEMENT: K. Identification, K. Acquisition, K. Storage, K. Sharing, K. Application

MEDIATING:
INNOVATION: Administrative, Product, Process

DEPENDENT VARIABLE:

PERFORMANCE IN PUBLIC UNIVERSITIES IN SAUDI ARABIA FROM THE PERSPECTIVE OF THE FACULTY MEMBERS

Guideline

ABSTRACT
Chapter 1: Introduction
– Background of the Study
– Problem Statement
– Research Questions
– Research Objectives
– Significance of the study
– Scope and Limitations of the Study
– Organization of the Thesis

Chapter 2: Literature Review
Critical reviews of literature and theories related to the topic of the thesis and the relationship between variables.

Chapter 3: Methodology
Methodology describes the methods and techniques as follows:
– Research Framework
– Hypotheses/Propositions Development
– Research Design
– Operational Definition
– Measurement of Variables/Instrumentation
– Data Collection:
– Sampling
– Data Collection Procedures
– Techniques of Data Analysis

NOTE:
1-All 30 references high impact and date of publish start 2011 to present day
2-Questionnaire survey for all variables
3-Quantitative methodology

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