The OPT model and the CR model

In your own words, describe the OPT model and the CCCR model. How have you used it to care for patients and their families in a clinic? Support all responses using at least one scholarly source other than your textbook. Use national guidelines and evidence-based research when applicable. Students may enhance responses with an example, either from personal experience or from the media, which illustrates and supports ideas.  

Sample Solution

       

The OPT Model

The OPT model, or the Ottawa Personal Trainer model, is a framework used in healthcare to guide patient-centered care. It emphasizes the importance of building a strong therapeutic alliance between the healthcare provider and the patient. The model consists of four key components:

  • O: Open the encounter: This involves establishing rapport, active listening, and creating a safe and supportive environment.
  • P: Physical examination: This includes a comprehensive assessment of the patient's physical health, including vital signs, medical history, and physical examination findings.
  • T: Talk to the patient: This involves a detailed discussion of the patient's concerns, expectations, and goals. It also involves shared decision-making, where the healthcare provider and the patient work together to develop a treatment plan.
  • R: Reach closure: This involves summarizing the discussion, setting goals, and developing a plan for follow-up care.

Full Answer Section

       

The CCCR Model

The CCCR model, or the Calgary Cambridge Guide to Communication Skills, is a framework for clinical communication. It provides a structured approach to communication with patients, focusing on building rapport, gathering information, providing information, and managing emotions. The model consists of four key skills:

  • Caring: This involves showing empathy, compassion, and respect for the patient.  
  • Comforting: This involves providing reassurance and support to the patient.
  • Counseling: This involves providing advice and guidance to the patient.
  • Coordinating: This involves coordinating care with other healthcare providers.

Practical Application in a Clinic Setting

In a clinic setting, I have used both the OPT and CCCR models to provide patient-centered care. For example, when meeting a new patient, I would start by using the "O" component of the OPT model to establish rapport and create a safe space for the patient to share their concerns. I would then use the "P" component to gather information about the patient's medical history and current health status.

Once I had a better understanding of the patient's needs, I would use the "T" component of the OPT model to engage in a shared decision-making process. I would discuss the patient's diagnosis, treatment options, and potential risks and benefits. I would also use the "C" and "Co" components of the CCCR model to provide comfort and reassurance, and to coordinate care with other healthcare providers.

By using these models, I have been able to provide more effective and compassionate care to my patients. I have also been able to build stronger relationships with my patients, which has led to improved patient satisfaction and better health outcomes.

Scholarly Source:

  • Kurtz, S. M., Silverman, J. H., & Draper, J. (2005). Physician communication skills: The Calgary-Cambridge guide. Radcliffe Publishing.

IS IT YOUR FIRST TIME HERE? WELCOME

USE COUPON "11OFF" AND GET 11% OFF YOUR ORDERS