The Smallville contract

    Imagine this scenario: As a requirement of the Smallville contract, Gail Industries must conduct an IS review, specifically for a transaction processing system (TPS) to determine whether the systems meet and continue to meet the organization’s objectives. Review the Gail Industries Case Study for information that will assist you with this assignment. Prepare a 4- to 5-page IS review in which you provide: -An evaluation of current systems operations and maintenance practices -A determination of whether the level of service from internal and external service providers is defined and managed -Recommendations for improvements