Therapeutic responses
Order Description
write a page response to both of these “papers” on therapeutic v nontherapeutic communication. Respond what you liked in the post, add informative information to
continue the discussion with at least 1 source for each
FIRST PAPER
“Therapeutic communication is an important factor in achieving health care goals by promoting understanding between the patient and nurse. Using open-ended questions
is one technique used in therapeutic communication. By asking open-ended questions, the patient is invited to share their thoughts and feelings versus using one or two
word answers. (Pearson, 2015) Another technique used in therapeutic communication is restating or paraphrasing. Restating or paraphrasing requires actively listening
to the message and then repeating the main ideas back to the patient. By doing so the patient sees that the nurse has listened to what was said and has an
understanding of what was said.
Without therapeutic communication it would be difficult to develop a trusting relationship with the patient. One barrier to therapeutic communication is probing.
Probing is where the nurse would ask questions that are not pertinent in assisting the patient or to assist in achieving health care goals. Asking “why” questions
would be considered probing and has potential to put the patient in a defensive position. (Pearson, 2015) Another barrier that has potential to put the patient in a
defensive position would be challenging. Challenging a patient’s statement or point of view indicates the nurse is failing to listen and consider the patients
feelings. (Pearson, 2015)
Alexander, J. (2014). Nursing A Concept-based Approach to Learning (Second ed., Vol. One). Pearson.
Arnold, Elizabeth C., Ph. D./ Boggs, Kathleen Underman (2015). Interpersonal Relationships: Professional Communication Skills for Nurses: includes e-book (7th ed.).
Elsevier Science Health Science div.”
(Respond with a substantive and scholarly post)
PAPER 2
Therapeutic communication is used to help the client feel more at ease and to help them feel a little more in control of the situation that is at hand. This type of
communication helps the client to overcome temporary stress and psychological blocks that my stand in the way of them reaching the self-realization needed for proper
communications (alexander, pg. 2425). This is important for the nurse to understand all the views of the client this mean nonverbal and verbal cues. Every patient
shows communication in a different way and can be difficult to pick up on what is really being said in the conversation. Therapeutic communication is information that
is being exchanged on a verbal and nonverbal level. The Type of communication used during therapeutic communication depends on the fact of how exactly the patient can
communicate (Sherko, E. (2013).Two examples of therapeutic communication would be attentive listening and the use of silence. For attentive listening also known as
mindful listening, this is important so that the nurse is listening to the entire situation and not interrupting or miss understanding what the client is trying to
say. This can be difficult for a person because we as humans are naturally taught to interject with our thoughts. This keeps the nurse listening and taking in all
verbal and nonverbal cues, This takes a lot of concentration and shows that the person is actually listening and not just trying to come up with a response before
seeing the whole picture (alexander, pg. 2426). You would use this technique to show that you are active in the conversation and willing to be a part of this
conversation. You would use this to put your client at ease and to give them the proper time that is needed for them to get their feelings across to you whether it be
in a nonverbal or verbal way. The use of silence is another form of therapeutic communication. When used appropriately this can give the nurse and the client time to
collect thoughts or to ponder on what was said and to give the client time to think of alternative ideas to the conversation (alexander, pg. 2427). Using this
technique can be awkward and cause an awkward silence to occur. Using this type of communication would be good with young adults to help them to think on how to help
or work on a situation rather than being told how to do it.
Nontherapeutic communication can make the patient feel uncomfortable and cause stress levels to rise during a conversation. It is important for the nurse to evaluate
the way the patient is able to communicate and if there are any specialty devices needs for communication such as pictures or pen and paper (Sherko, E. (2013). Two
types of this would be defending and disagreeing. When using defending this makes the client think you have already taken sides against them and it doesn’t matter what
they may have to say you will not agree anyways (Cheprasov, A. (2017). This can cause a patient to shut down and not want to communicate their feelings to you. When
using disagreeing techniques you are opposing what the client is saying and trying to express in their own way. This can cause the patient to want to give up on
communicating as well. Both of these types of nontherapeutic communication shuts down the patients want to verbalize what is on their minds (Cheprasov, A. (2017).
Alexander, J. (2014). Nursing A Concept-Based Approach to Learning (Second ed., Vol. 1).
Cheprasov, A. (2017). Nontherapeutic Communication in Nursing: Techniques, Types & Examples. Retrieved May 22, 2017, from
https://study.com/academy/lesson/nontherapeutic-communication-in-nursing-techniques-types-examples.html (Links to an external site.)Links to an external site.
Sherko, E. (2013). Therapeutic communication,4(7), 456-466. Retrieved May 26, 2017, from file:///C:/Users/User/Downloads/27_Shreko_Sortiri_Lika.pdf
(Respond with a substantive and scholarly post)