Thomas-Kilmann Conflict Mode Instrument (TKI)

To answer this STAR Reflection Question you will first need to complete the Thomas-Kilmann Conflict Mode Instrument and review the report/model. Then, identify a conflict situation you have had with a co-worker, manager or subordinate that you would like to have handled differently. Within the STAR structure: Briefly describe the Thomas-Kilmann model and your own results. Discuss and categorize the conflict approach of the other individual(s) involved in the interaction. What mode or modes did you use? Looking back, identify a different approach you believe would have been more effective. Why? Ground that recommendation in the model.