What you have learned about organizational communication and how you will use what you have learned to be a better leader.

Finally, I've learned about the crucial role of communication in navigating organizational change and managing conflict. Clear, consistent, and empathetic communication is paramount during times of transition to address anxieties, provide clarity about the future, and garner buy-in from stakeholders. Similarly, effective communication skills, including active listening, empathy, and assertive communication, are vital for resolving conflicts constructively and fostering positive working relationships.  

How I Will Use What I Have Learned to Be a Better Leader:

Moving forward, I will consciously integrate these learnings into my leadership practice to foster more effective organizational communication:

• Cultivate a Culture of Open Communication: I will actively promote transparency, psychological safety, and open dialogue within my team and the wider organization. This includes creating regular opportunities for feedback and ensuring that diverse perspectives are heard and valued.
• Develop Strategic Communication Plans: I will develop clear and purposeful communication strategies for key initiatives and changes, ensuring that messages are tailored to the audience and delivered through appropriate channels.
• Practice Active Listening and Seek Understanding: I will make a conscious effort to actively listen to my team members, demonstrating empathy and seeking to understand their perspectives before responding.
• Provide Timely and Constructive Feedback: I will prioritize providing regular and constructive feedback to support the growth and development of my team members.
• Lead by Example in Communication: I will strive to communicate clearly, respectfully, and consistently in all my interactions, modeling the communication behaviors I expect from others.
• Utilize a Variety of Communication Channels Effectively: I will strategically select and utilize a mix of communication channels to reach different audiences and ensure that messages are received and understood.
• Address Conflict Proactively and Constructively: I will utilize effective communication skills to address conflicts early and work towards mutually beneficial resolutions.
• Be Mindful of Nonverbal Communication: I will pay attention to both my own nonverbal cues and those of others to enhance understanding and build rapport.

By consciously applying these principles, I aim to foster a more communicative, collaborative, and ultimately more successful organization. Effective organizational communication is not just a skill to be learned but an ongoing practice that is fundamental to effective leadership.

References

Adler, R. B., & Proctor, R. F. (2020). Looking out, looking in (16th ed.). Cengage Learning.

Schein, E. H. (2017). Organizational culture and leadership (5th ed.). John Wiley & Sons.  

Shockley-Zalabak, P. (2015). Fundamentals of organizational communication: Knowledge, sensitivity, skills, values

(9th ed.). Routledge.