Why Do Some Managers Hate the Performance Evaluation?

  Some managers would rather get a root canal than go through the performance evaluation process with their direct reports. Why? What does research tell you? As you respond to the two questions listed above, please address the following: What traits does an effective manager display in the workplace? Is there a profile for a manager who may struggle with the evaluation process? What are the key elements of a successful employee evaluation process? How should a manager prepare for the event? Develop an evaluation form for your direct reports and show how the evaluation criterion correlates to the organization's objectives.

Sample Solution

   

There are a number of reasons why some managers dislike performance evaluations. Some of the most common reasons include:

  • Time-consuming: Performance evaluations can be a very time-consuming process, especially for managers with a large number of direct reports.
  • Difficult conversations: Performance evaluations can often involve having difficult conversations with employees about their performance. This can be uncomfortable for both the manager and the employee.

Full Answer Section

     
  • Fear of backlash: Managers may fear that employees will react negatively to their performance evaluations, especially if the evaluations are negative.
  • Lack of training: Many managers do not receive adequate training on how to conduct performance evaluations effectively. This can lead to frustration and anxiety for both the manager and the employee.
What research tells us Research has shown that performance evaluations can be an effective tool for improving employee performance and morale. However, the research also shows that performance evaluations are often poorly implemented. This can lead to a number of negative consequences, such as decreased employee motivation and increased turnover. Traits of effective managers Effective managers display a number of traits in the workplace, including:
  • Communication skills: Effective managers are able to communicate effectively with their employees. This includes being able to give clear and concise instructions, as well as being able to listen to and understand employee feedback.
  • Leadership skills: Effective managers are able to lead and motivate their employees. This includes being able to set clear goals and expectations, as well as providing support and encouragement.
  • Empathy: Effective managers are able to understand and empathize with their employees. This includes being able to see things from their employees' perspectives and being able to offer support in difficult times.
  • Fairness: Effective managers are fair and consistent in their dealings with their employees. This means treating all employees with respect and dignity, and ensuring that all employees are held to the same standards.
Profile of a manager who may struggle with the evaluation process Managers who may struggle with the evaluation process may lack some of the traits listed above. For example, managers who are poor communicators or who lack empathy may find it difficult to have difficult conversations with employees about their performance. Additionally, managers who are not fair or consistent in their dealings with employees may find that employees are less likely to take their performance evaluations seriously. How to improve performance evaluations There are a number of things that can be done to improve performance evaluations. These include:
  • Provide managers with adequate training: Managers should receive training on how to conduct performance evaluations effectively. This training should cover topics such as how to set clear goals and expectations, how to give and receive feedback, and how to have difficult conversations.
  • Make performance evaluations a two-way street: Performance evaluations should be a two-way street, with the manager giving feedback to the employee and the employee giving feedback to the manager. This will help to ensure that the performance evaluation process is fair and productive.
  • Use performance evaluations for development: Performance evaluations should be used to help employees develop their skills and knowledge. Managers should work with employees to set goals and develop plans for improvement.
By taking these steps, organizations can make performance evaluations a more effective tool for improving employee performance and morale.  

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