You will write seven reading summaries on a scholarly journal article on marketing strategies or customer service in public safety. The article should be at least 8-10 pages long. You summaries need to be at least 1 page long, double spaced, and written in APA format with an introduction, conclusion, in-text citations, and a reference list.
Requirements to include in the summary:
The title, author, date of the article, and the name of the scholarly journal
3-4 main points of the article. If the article is about a research project, explain what the researchers were testing and the results of their research.
The relevance of the article in managing a emergency services department/agency
Strategies of how you would implement them.