In reference to The Institute of Medicine report “Crossing the Quality Chasm”, how has patient-centered care enhanced the patient experience, quality of care & provide better work experience for healthcare providers?

The Institute of Medicine report “Crossing the Quality Chasm” named patient-centered care as one of the six essentials aims to improve the U.S. healthcare system. Working in partnership with patients and family members has proven to enhance the patient experience, quality of care & provide better work experience for healthcare providers?